Get help with your pet passport, records, documents, emergency profile, or account.
Sign in, sign up, password reset, and profile support.
Help creating or updating your pet's digital passport.
Help uploading certificates, prescriptions, insurance, and travel files.
Help setting up and sharing emergency access for your pet.
Questions about subscriptions, family sharing, and AI features.
We typically respond within one business day.
Or email us directly at support@petlyst.app — we read every message.